File Uploads cannot be previewed
Incident Report for Noterro
Resolved
This incident has been resolved.
Posted Mar 19, 2024 - 16:10 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 19, 2024 - 15:02 EDT
Update
We've isolated the issue to specifically previewing PDFs. Previewing other files, eg: images, aren't impacted. We're continuing to investigate the cause in order to implement a fix.
Posted Mar 19, 2024 - 14:30 EDT
Investigating
We're investigating an issue where users cannot preview file uploads within the Patient profile. The temporary workaround is downloading the file and viewing it on your computer.
Posted Mar 19, 2024 - 14:09 EDT
This incident affected: Web App.